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Posts Tagged ‘Troubleshooting’

Phishing Is So Very Fishy

A week doesn’t go by now that I don’t receive a fishy email. An email that appears to be from my email service or bank that carries an anxiety inducing message. Now that it’s tax time I even got an email that looked like it came from the IRS! These are all phishing scams. Merriam-Webster’s […]

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Everyone has their knickers in a twist about this new security threat and are shouting “CHANGE YOUR PASSWORDS!!” But few of us will because it’s a major pain in the a$$. Right? Let me make it easy for you.

Be aware that 90% of passwords can be broken in 20 minutes or less because we choose public information. You think you can’t remember anything else. Sit tight. We’ll get to that in a minute.

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‘Tis the Season for Tech Support

‘Tis the season to give thanks, presents, and ring in the New Year. We’re all grateful for the good health and happiness of our friends and family and the good health of our computer and printer. What? Your computer isn’t working? Oh dear. The elves are all busy – too busy to come to your […]

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An Easy Way to Transfer from iPod to iTunes

I was called upon this weekend by a friend whose computer died. She and her daughter had about 1,000 songs between their two iPods, which were purchased online, as well as copied from their own CDs, into iTunes. Their songs were now trapped on the dead computer and on their two iPods. What to do? […]

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Tech Surfing

It’s bad enough when something goes wrong with the computer, but then when its compounded by an awful experience with a phone tech support person…well, it’s almost more than any one person should have to endure. In an earlier article (Tips on Tech Support) I gave suggestions about how to best take advantage of a […]

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Tips on Tech Support

For me, two of my least favorite things in the world are a visit the dentist and a call for computer technical support. In truth, I always leave the dentist office with clean teeth and no cavities. As for the tech support call, it often ends with the problem easily solved. But it’s the memory […]

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Take The Fear Out Of Error Messages

I’ll tell you a secret if you promise not to tell anyone else. When I was about 9 years old I cut the tag off my mattress. You know the one: "Under penalty of law this tag not to be removed even by the consumer." I waited weeks for the mattress police to lock me […]

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