QUESTION: What does it mean to reload a page? ANSWER: Sometimes a page just doesn’t open up properly—could be a slight glitch in communication. Before you give up on the page ever opening, give it a second chance to load in. There is an icon on your tool bar for reloading. Click on the icon […]
QUESTION: What does it mean when a website "times out"? ANSWER: That means that the website you were trying to open has taken too long to open and the process has been stopped. If this happens with an e-mail attachment, your computer is having problems because either the attachment that was sent to you is […]
QUESTION: What does “loading” mean? ANSWER: “Loading” (a.k.a. downloading or opening) refers to the process of a website, an attachment, or an image being transmitted from the Internet to your computer. Sometimes when the object being transmitted is large it will make the web page take longer to “load in.” It is best to sit […]
QUESTION: What is spam? ANSWER: Spam is unwanted junk e-mail, usually sent to multiple recipients. If you would like to report a "spammer" look at the e-mail they sent you and find their e-mail address, then contact the Network Abuse Clearinghouse at abuse.net.
QUESTION: If I buy a new computer, how do I get all my files from one to the other? ANSWER: After you’ve backed up your documents, photos, and files onto a CD, a DVD, or a flashdrive, you can then take that CD, DVD, or flashdrive, and copy all the information from the old computer […]
QUESTION: I didn’t save the original boxes, and unfortunately I want to return the computer. What can I do? ANSWER: Each store has a different policy, but if you are within the window for returning a purchase, the boxes (or lack thereof) shouldn’t be a deal breaker.
QUESTION: What criteria do you use to choose a salesperson? ANSWER: I want a salesperson who can explain things clearly and who I get an instinctively good feeling about. If there isn’t anyone around that fits that description, it may not be the store where I want to shop.
QUESTION: How do I find out what used computers are worth? ANSWER: Someone with more computer experience should test-drive the machine for you. A used computer can prove a very nice startup machine for someone, but you may outgrow it sooner than you think. There is a reason it’s being sold, and my guess is […]
QUESTION: How long should I wait to buy a new computer when I hear something new is coming? ANSWER: It is hard to know. I don’t like to jump on the new technology right after it’s been released. I want someone else to figure out the flaws, have the manufacturer update it accordingly, and then […]
QUESTION: What if I buy my computer and it doesn’t have operating software on it? ANSWER: Well, if it didn’t have operating software on it, it wouldn’t turn on. Or, if it turned on, you wouldn’t be able to operate the computer. At that point you would return the computer for a replacement.